Wednesday, December 21, 2011

A Tale of Agony by a Distressed Employee of Tricom India Ltd.

DISCLAIMER: THIS POST IS IN THE PUBLIC INTEREST OF PROFESSIONALS CURRENTLY WORKING FOR THIS COMPANY CALLED TRICOM AS WELL AS A REVIEW FOR THE PROFESSIONALS PLANNING TO JOIN TRICOM IN THE FUTURE. I DO NOT WANT ANYBODY ELSE TO GO THROUGH THE PAIN I HAVE BEEN GOING THROUGH SINCE AUGUST - JUST BY THE FACT THAT TRICOM DOES NOT PAY ITS EMPLOYEES!

I joined this company called Tricom in July 2011 as a Sr. Technical Architect and was looking after Tech Sales. One month passed, and I was delighted as the date to receive my first salary was approaching near. But that delighted moment never came. I kept waiting for one month, two months, three months to receive atleast a month's salary - but nothing happend. Finally I put down my papers at the end of the third month. And all these three months, I served the company for free :)

Trust me, the management and the HR department is so reluctant, that they did not even bother to communicate the delay in salary to me even once. I kept asking for my salary as the festivals were knocking but luckily I could not celebrate them - as my pocket was empty :) . Nobody was even noticed that!

Even after I was relieved from Tricom, they took a hell lot of time to share my Full and Final settlement amount. They kept me waiting. Last month I received one month salary, that too after frequent follow-ups. But everything went in to clear all my debts and loans from friends which I had taken to sustain for these four months.

Now when I am asking Tricom for my remaining dues, the response is horrendous. The HR is telling me - we cannot help you in this, you have to follow-up with Manan. (Manan is the boy who heads the IT services team at Tricom)

I tried getting in touch with Manan through emails, but there was no response. I sent almost 20 reminder emails, but he did not respond. Finally when I dropped him a sms, he replied -

"Please connect with HR for the same, Thanks, Manan"

Since then I have been trying to connect with the HR Head of the company Ms. Parminder Kaur (http://linkd.in/teT0CO) through emails, smses, but no response AT ALL. Finally I tried reaching her on her mobile, but she is not picking up my calls. I tried calling her almost 100 times a day, but no response. At last, one of my sms worked for me -

Sandeep: "Parminder, atleast have the courtesy to pick up the call! I would like an update about my cheque tomorrow morning! Please understand I am not asking for a charity :)"

Suddenly Parminder became courteous, and she replied -

Parminder: "Sandeep - myself and my team cannot reiterate again and again that we will contact you once your cheque is with HR n we cannot commit any date for the release. "

BLOODY HELL!! It indeed seems like I am asking for a charity or as if I am trying to sell something to these guys and they are just ignoring me. Why aren't they realizing that neither I am begging, nor asking for a loan, I am asking for my hard-earned money which they are liable to pay!

I reverted to her sms -

Sandeep: " Even I am not sitting idle to reiterate again and again that I cannot wait till infinite time to get my dues cleared or follow up with u and your team to get my hard earned money. As per Manan I have to coordinate with you to get my cheque. So please do the needful and give me an update tomorrow morning!"

Now the best one was - the HR head replying -

Parminder: "I cannot give you any definite update".

This was ultimate, it seems that these guys are kidding me and trying to entertain me with the game - Passing the Parcel. The HR Head - Parminder does not have any definite update, and Manan says that I am not the right person for this, please contact HR.

WTF !! What is going on here guys? I really did not know that the management of a Public Limited Organization can be so unorganized. It seems someone controls the company VIRTUALLY. Manan and Parminder make me believe there is some super power who is holding my salary back and controlling the finances, operations everything!!! Infact I have now started feeling that the Public Limited company is wasting its money in paying these so called senior management employees - who are outdated and cannot manage their team for some DEFINITE UPDATE !! What a Pity and Shame!!

Anyways, this is my horrendous tale of trying to retrieve my salary from a Publicly listed compnay. I came in touch with other ex-colleagues and ex-employees of Tricom who have also not received their dues, since months. Some of them are still serving the company because they have to keep the fuel burning at home.

I have now started speaking to Times of India, Hindustan Times, ET and my friends in Star News - trying to find out if they can help me out. If you are reading this post and can suggest a way out, request your help. It will be highly appreciated.

If somebody wants more detailed explanation, or review, please feel free to get in touch. My contact coordinates are available on my profile!

Thank You.

Yours' Sincerely

An agonised and tormented employee

Sandeep Debnath


You can follow the thread on facebook also :

https://www.facebook.com/note.php?saved&&note_id=10150423925423364#!/notes/sandeep-debnath/a-tale-of-agony-by-a-distressed-employee-of-tricom-india-ltd/10150423925423364